Within two hours after leaving town and planning to be gone for several days with no cell signal, our Exchange Server started experiencing problems. Our staff tried for several days to recover the old beast, while at the same time attempting to install a new Exchange Server. We decided to contact NetWize Engineers who were were amazingly responsive and came on-site almost immediately to resolve the issue. Our only mistake was not contacting NetWize more quickly for their excellent, professional support. NetWize is one of the best companies we’ve ever dealt with for IT assistance.

Since having NetWize assist us, it is like having an entire IT department at our fingertips. Our servers are constantly monitored 24/7 and we receive alerts if there are any issues that need to be addressed. This allows us to be more proactive; things can be fixed before they become a problem. Their on-site assistance is also extremely helpful because we have a technician right at our office to address issues and take care of all the little things that make a big difference in day-to-day work life.

As a company with multiple remote locations, it is crucial for us to be able to communicate with and handle IT matters company-wide. NetWize has the tools that allow us to do that virtually with ease, as well as managing hardware procurement for those locations.

We value that fact that NetWize always keeps us up-to-date on the latest and greatest technology standards, and best practices. They make it easy to keep track of when things need to be replaced and always with utmost integrity.

Our database began to crash on a regular basis and we reached out to NetWize for help. Their knowledgeable engineers helped us understand what was causing it to crash and how to stabilize it. This was a tremendous help to us because they resolved an issue that had been ongoing for quite some time and had become a major headache.

I have found that NetWize hires only top IT professionals and I really enjoy working with their friendly technicians and engineers, with whom I have developed personal business relationships. Even when faced with stressful situations due to the urgent nature and necessity of high performing IT, they have always come through with professional demeanor and solutions.