Since having NetWize assist us, it is like having an entire IT department at our fingertips. Our servers are constantly monitored 24/7 and we receive alerts if there are any issues that need to be addressed. This allows us to be more proactive; things can be fixed before they become a problem. Their on-site assistance is also extremely helpful because we have a technician right at our office to address issues and take care of all the little things that make a big difference in day-to-day work life.